Analytics & Conversations

See how the assistant is helping your store. The dashboard turns conversations into clear numbers, so you always know the return on your investment.

Your conversion funnel

The dashboard shows how shoppers move from a chat to a completed order:

  • Conversations — how many shoppers chatted with the assistant
  • Carts created — chats that led to items being added to a cart
  • Checkouts started — shoppers who began checkout from the chat
  • Orders — completed purchases assisted by the chat

Attributed revenue

See the revenue from orders the assistant helped with, so you can measure its impact in real money — not just clicks. A 30-day trend shows how activity changes over time.

Conversation history

Read the full transcript of any conversation to understand what shoppers are asking for. Each entry shows the message count, a preview of the last message, and whether the chat led to a cart or checkout.

💡Turn insight into action

Notice shoppers repeatedly asking for something you don't stock, or struggling to find a popular item? That's a signal to adjust your catalog, product titles, or descriptions.

Usage & costs

If you're on the Bring Your Own Key plan, you'll also see your AI usage and estimated costs, plus alerts when you approach the monthly spend limit you set. This keeps your spending predictable as your store grows.